Customer mapping and improving the user experience

Website Development

Customer mapping and improving the user experience

Cedar Associates approached us to transform their existing website.  They wanted their new website to offer a clean and simple user experience that would communicate with more clarity the services they offer.

We started with a half day discovery session where we mind mapped content reduction, discussed target audiences and began creating wireframes for the expected user journey.  We then created mockups that we presented to the client in order to refine the concepts ready for website development.

WHAT WE DELIVERED
User experience design
Interface design
UX design
Brand identity
Responsive design

DURATION
Ongoing Project

purpose-drawn-service-section

“A huge part of Cedar’s website redesign was to look at and improve the experience for people using the site. Apart of this process meant stripping out information from the old site and presenting the most relevant details in a clear and engaging way. This approach can be seen throughout the site and here certainly with the diagrams we developed for each of Cedar’s Service areas. These sections clarify how Cedar approach each project, in a far more visually stimulating way than a standard block of text.”

Chris Baker, Squibble Ltd.

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desktop-mockup2

Open the conversation.

Ask us anything. From basic questions to complex queries about your approach to strategy, research, content and design.

We are ready to talk to you on +44 (0)121 448 4776 or get in touch.

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