Absolutely. Many of our clients feel overwhelmed at the beginning. That’s why we start with a strategy session to map out clear next steps, define your goals, and create a roadmap tailored to your business.

Should you use a freelance designer or engage the help of a design agency? It’s a decision many brands face. While it may be tempting to go with the cheapest option (often a freelance designer) there are unique advantages to working with a team of specialists.

Access to a larger team results in more ideas and greater insight. Which means costly mistakes can be avoided further down the line. With our team of seven, you get all the expertise you need in marketing strategy, branding, design, UX, development and project management. We’re well known for keeping projects on track and hitting key deadlines.

There’s less risk for you too; as a bricks-and-mortar business based in Birmingham, you can rest assured we’re not going anywhere. Whether you want to work with us remotely – or meet us in person – we’ll make it happen.

Most of our clients come to us via recommendations, and we don’t engage in “hard sell tactics” or pushy, pestering calls to get you on board.

From your first call with us, we’ll be asking questions to understand your business goals and aspirations. When we’re clear on what you need, we’ll put together a project scope, so you can see what working with us will look like.

We know price is a factor, so we provide different options for you – giving you a clear picture of what can be done with your budget. And we’re not into selling you things you don’t need. No bloated, over-specced project scopes on our watch.

Communication, communication, communication. You’ll always know what’s happening, where we’re up to, and what we need from you. Deadlines are important, so we take responsibility for keeping things moving.

We also track our work during your project, so you can see how much time we’ve spent on each phase.

Throughout your project and beyond, we’ll give you ideas and advice to push your project further. We share all our knowledge and experience, so you can get the most value out of your new brand or website design.