Empowering Extraordinary Families

The team at SEND Socials Birmingham strive to give every child that accesses their services a positive experience and allow the whole family to make memories together. All of their bookings were managed through their Facebook page. In order to streamline the process and alleviate administrative burdens, the goal for this project was to develop a user-friendly website that had an integrated booking system. By doing so, we aimed to enhance the overall booking experience while reducing administrative tasks.

The Wishlist​

Each of our clients is unique, and so are their needs. Let's take a closer look at how we helped address specific project goals.

Create Positive Experiences

SEND Socials Birmingham values the importance of providing positive experiences for all children they serve and recognises that such experiences contribute to the creation of meaningful family memories.

Reduce Admin Work

The organisation places a high value on efficiency and streamlining processes. This is evident in their decision to develop a user-friendly website and integrated booking system to reduce administrative burdens and make their services more accessible, and orgainsed.

Transition from Facebook

SEND Socials Birmingham is customer-centric, as reflected in their goal to enhance the overall booking experience. They prioritise the needs and convenience of the families they serve by transitioning from Facebook-based bookings to a more user-friendly system.

Delivering Results

See how our personalised approach turned client dreams into real, successful outcomes.

Enhancing the Booking Experience

The primary goal of the project was to improve the booking experience for families accessing SEND Socials Birmingham's services by transitioning from Facebook-based bookings to a user-friendly website with an integrated booking system.

Reducing Administrative Burdens

The project aimed to alleviate administrative burdens faced by the organisation by implementing the integrated booking system. This shift from manual administrative tasks to an automated system was a key focus.

Fostering Positive Memories

SEND Socials Birmingham's mission was to provide a positive experience for every child and enable families to create lasting memories together. The project was aligned with this mission by making the booking process smoother and more efficient.

We are loving the site, it's made our lives so much easier, particularly the booking system!

Lisa Wooton



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